GE Consumer Relations: No resolution reached, didn't offer to stand by...
A GE Consumer Relations customer review by GetHuman user GetHuman-399020 from November 18th, 2017
Background on GetHuman-399020's case
GetHuman: GetHuman-399020 - can you tell our other GE Consumer Relations customers when your case took place?
GetHuman-399020: Yes I can. It was morning, on November 13th.
GetHuman: Did you reach out to GE Consumer Relations, and if so, how?
GetHuman: And which of these common GE Consumer Relations customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-399020 a list of common GE Consumer Relations problems)
GetHuman-399020: "Repairs" was why I was trying to call.
GetHuman-399020's review of GE Consumer Relations customer service
GetHuman: So how would you sum up your experience for GetHuman's GE Consumer Relations customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-399020: No resolution reached, didn't offer to stand by their product without my paying for the labor on a part that failed after one year
GetHuman: Let's quantify your experience contacting GE Consumer Relations. On a scale of 1 to 5, how easy is it go get help on a GE Consumer Relations problem?
GetHuman-399020: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-399020: I'd give them a five out of five on communication.
GetHuman: And what about GE Consumer Relations's ability to quickly and effectively address your problem?
GetHuman-399020: For that I would say four out of five.
GetHuman: And finally- any advice for other GE Consumer Relations customers?
GetHuman-399020: Call them early in the day or late. Don't forget any personal or account information you might need for GE Consumer Relations to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-399020 taken from his GE Consumer Relations customer service problem that occurred on November 13th, 2017.