GE Consumer Relations: dishwasher was under warranty ,bought from home...
A GE Consumer Relations customer review by GetHuman user ~rich from November 15th, 2017
Background on ~rich's case
GetHuman: ~rich - can you tell our other GE Consumer Relations customers when your case took place?
~rich: Yeah. It was middle of the night, on November 7th.
GetHuman: Did you reach out to GE Consumer Relations, and if so, how?
GetHuman: And which of these common GE Consumer Relations customer issues best describes the reason you wanted to talk to them?
(Shows ~rich a list of common GE Consumer Relations problems)
~rich: "Repairs" was why I was trying to call.
~rich's review of GE Consumer Relations customer service
GetHuman: So how would you sum up your experience for GetHuman's GE Consumer Relations customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rich: dishwasher was under warranty ,bought from home depot back in august on great deal , was **% off and in massachusetts no sales tax weekend. just installed new out off the box because of remodeling . installed and had a leak, from a hole in the tub from factory. had a ge tech come to the house he said can't be repaired ,he contacted consumer relations to have a new one sent out. the consumer relation rep said they can't get any one to deliver the dishwasher and i would to settle on a buy back for what i paid so i lose * to * hundred dollars. i have spent at least **,*** in * years on ge products never again
GetHuman: Let's quantify your experience contacting GE Consumer Relations. On a scale of 1 to 5, how easy is it go get help on a GE Consumer Relations problem?
~rich: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rich: I'd give them a five out of five on communication.
GetHuman: And what about GE Consumer Relations's ability to quickly and effectively address your problem?
~rich: For that I would say four out of five.
GetHuman: And finally- any advice for other GE Consumer Relations customers?
~rich: Call them early in the day or late. Don't forget any personal or account information you might need for GE Consumer Relations to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rich taken from his GE Consumer Relations customer service problem that occurred on November 7th, 2017.