GE Finance CareCredit: Even after entering my personal info. on their...
A GE Finance CareCredit customer review by GetHuman user ~Abe from November 24th, 2017
Background on ~Abe's case
GetHuman: ~Abe - can you tell our other GE Finance CareCredit customers when your case took place?
~Abe: Yeah. It was middle of the night, on November 21st.
GetHuman: Did you reach out to GE Finance CareCredit, and if so, how?
GetHuman: And which of these common GE Finance CareCredit customer issues best describes the reason you wanted to talk to them?
(Shows ~Abe a list of common GE Finance CareCredit problems)
~Abe: "Complaint" was why I was trying to call.
~Abe's review of GE Finance CareCredit customer service
GetHuman: So how would you sum up your experience for GetHuman's GE Finance CareCredit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Abe: Even after entering my personal info. on their auto phone service. I got asked again was then told they couldn't help me without account number... which was the reason for my call. Told they couldn't share account number but after I had given personal information. Very disappointed and lead to believe this is not a legitimate office, call center.
GetHuman: Let's quantify your experience contacting GE Finance CareCredit. On a scale of 1 to 5, how easy is it go get help on a GE Finance CareCredit problem?
~Abe: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Abe: I'd give them a one out of five on communication.
GetHuman: And what about GE Finance CareCredit's ability to quickly and effectively address your problem?
~Abe: For that I would say two out of five.
GetHuman: And finally- any advice for other GE Finance CareCredit customers?
~Abe: Call them early in the day or late. Don't forget any personal or account information you might need for GE Finance CareCredit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Abe taken from his GE Finance CareCredit customer service problem that occurred on November 21st, 2017.