GE Finance CareCredit: I was told "good bye" both times, transferred t...

A GE Finance CareCredit customer review by GetHuman user GetHuman-286113 from November 27th, 2017

Background on GetHuman-286113's case

GetHuman: GetHuman-286113 - can you tell our other GE Finance CareCredit customers when your case took place?
GetHuman-286113: Yup. It was morning, on November 21st.
GetHuman: Did you reach out to GE Finance CareCredit, and if so, how?
GetHuman-286113: I used the 866-893-7864 number I found for on the GetHuman GE Finance CareCredit customer phone number page I was on: GE Finance CareCredit Customer Service Phone Number
GetHuman: And which of these common GE Finance CareCredit customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-286113 a list of common GE Finance CareCredit problems)
GetHuman-286113: "Complaint" was why I was trying to call.

GetHuman-286113's review of GE Finance CareCredit customer service

GetHuman: So how would you sum up your experience for GetHuman's GE Finance CareCredit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-286113: I was told "good bye" both times, transferred to nowhere once, I need help asap call kelly at ***-***-****
GetHuman: Let's quantify your experience contacting GE Finance CareCredit. On a scale of 1 to 5, how easy is it go get help on a GE Finance CareCredit problem?
GetHuman-286113: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-286113: I'd give them a three out of five on communication.
GetHuman: And what about GE Finance CareCredit's ability to quickly and effectively address your problem?
GetHuman-286113: For that I would say one out of five.
GetHuman: And finally- any advice for other GE Finance CareCredit customers?
GetHuman-286113: Call them early in the day or late. Don't forget any personal or account information you might need for GE Finance CareCredit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-286113 taken from his GE Finance CareCredit customer service problem that occurred on November 21st, 2017.

GE Finance CareCredit

2.00 of 5 stars | 14 reviews

GetHuman-286113's GE Finance CareCredit Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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