GE Money Bank: I stayed on hold the ** minutes as you see abov...

A GE Money Bank customer review by GetHuman user ~micgigs from October 28th, 2017

Background on ~micgigs's case

GetHuman: ~micgigs - can you tell our other GE Money Bank customers when your case took place?

~micgigs: Yup. It was middle of the night, on October 26th.

GetHuman: Did you reach out to GE Money Bank, and if so, how?

~micgigs: I used the 800-333-1071 number I found for on the GetHuman GE Money Bank customer phone number page I was on: GE Money Bank Customer Service Phone Number

GetHuman: And which of these common GE Money Bank customer issues best describes the reason you wanted to talk to them?

(Shows ~micgigs a list of common GE Money Bank problems)

~micgigs: "Setup an account" was why I was trying to call.

~micgigs's review of GE Money Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's GE Money Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.

~micgigs: I stayed on hold the ** minutes as you see above. It then cut me off, I NEVER had the chance to speak with ANYone. I tried to contact them regarding a late fee for my bill that wasn't even DUE for another TWELVE DAYS

GetHuman: Let's quantify your experience contacting GE Money Bank. On a scale of 1 to 5, how easy is it go get help on a GE Money Bank problem?

~micgigs: I'd give them a one out of five for ease of finding your way to help.

GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?

~micgigs: I'd give them a four out of five on communication.

GetHuman: And what about GE Money Bank's ability to quickly and effectively address your problem?

~micgigs: For that I would say one out of five.

GetHuman: And finally- any advice for other GE Money Bank customers?

~micgigs: Call them early in the day or late. Don't forget any personal or account information you might need for GE Money Bank to know who you are.

GetHuman: Well there you have it. Some useful feedback and words from ~micgigs taken from his GE Money Bank customer service problem that occurred on October 26th, 2017.

GE Money Bank

1.00 of 5 stars | 14 reviews

GE Money Bank Reviews GE Money Bank's Phone Number All GE Money Bank contact info

~micgigs's GE Money Bank Review

Difficulty of finding help

1 out of 5 stars

Quality of communication

4 out of 5 stars

Timeliness and professionalism

1 out of 5 stars

Overall customer service rating

2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like GE Money Bank, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with GE Money Bank in any way.

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