GNC.com: Excellent customer service by an intelligent hu...

A GNC.com customer review by GetHuman user GetHuman-377333 from November 11th, 2017

Background on GetHuman-377333's case

GetHuman: GetHuman-377333 - can you tell our other GNC.com customers when your case took place?
GetHuman-377333: Yup. It was afternoon, on November 1st.
GetHuman: Did you reach out to GNC.com, and if so, how?
GetHuman-377333: I used the 877-462-4700 number I found for on the GetHuman GNC.com customer phone number page I was on: GNC.com Customer Service Phone Number
GetHuman: And which of these common GNC.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-377333 a list of common GNC.com problems)
GetHuman-377333: "Complaint" was why I was trying to call.

GetHuman-377333's review of GNC.com customer service

GetHuman: So how would you sum up your experience for GetHuman's GNC.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-377333: Excellent customer service by an intelligent human being who spoke proper english and I could actually understand! * Stars
GetHuman: Let's quantify your experience contacting GNC.com. On a scale of 1 to 5, how easy is it go get help on a GNC.com problem?
GetHuman-377333: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-377333: I'd give them a one out of five on communication.
GetHuman: And what about GNC.com's ability to quickly and effectively address your problem?
GetHuman-377333: For that I would say three out of five.
GetHuman: And finally- any advice for other GNC.com customers?
GetHuman-377333: Call them early in the day or late. Don't forget any personal or account information you might need for GNC.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-377333 taken from his GNC.com customer service problem that occurred on November 1st, 2017.

GNC.com

1.00 of 5 stars | 5 reviews

GetHuman-377333's GNC.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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