Georgia Department of Human Services: Awful. . Pathetic. . They demand you give them...

A Georgia Department of Human Services customer review by GetHuman user ~screenname from November 26th, 2017

Background on ~screenname's case

GetHuman: ~screenname - can you tell our other Georgia Department of Human Services customers when your case took place?
~screenname: Yes. It was morning, on November 23rd.
GetHuman: Did you reach out to Georgia Department of Human Services, and if so, how?
~screenname: I used the 877-423-4746 number I found for on the GetHuman Georgia Department of Human Services customer phone number page I was on: Georgia Department of Human Services Customer Service Phone Number
GetHuman: And which of these common Georgia Department of Human Services customer issues best describes the reason you wanted to talk to them?
(Shows ~screenname a list of common Georgia Department of Human Services problems)
~screenname: "Missed payments" was why I was trying to call.

~screenname's review of Georgia Department of Human Services customer service

GetHuman: So how would you sum up your experience for GetHuman's Georgia Department of Human Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~screenname: Awful. . Pathetic. . They demand you give them every bit of information they want immediately but keep you on hold for over * hrs and counting after THEY lose your uploaded documents.. this after holding for almost * hrs and being hung up on.. georgia DFCS is a joke. .
GetHuman: Let's quantify your experience contacting Georgia Department of Human Services. On a scale of 1 to 5, how easy is it go get help on a Georgia Department of Human Services problem?
~screenname: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~screenname: I'd give them a one out of five on communication.
GetHuman: And what about Georgia Department of Human Services's ability to quickly and effectively address your problem?
~screenname: For that I would say one out of five.
GetHuman: And finally- any advice for other Georgia Department of Human Services customers?
~screenname: Call them early in the day or late. Don't forget any personal or account information you might need for Georgia Department of Human Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~screenname taken from his Georgia Department of Human Services customer service problem that occurred on November 23rd, 2017.

Georgia Department of Human Services

1.00 of 5 stars | 60 reviews

~screenname's Georgia Department of Human Services Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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