Getaway ASAP: Received booking confirmation right after booki...

A Getaway ASAP customer review by GetHuman user ~Andrew from November 21st, 2017

Background on ~Andrew's case

GetHuman: ~Andrew - can you tell our other Getaway ASAP customers when your case took place?
~Andrew: Yup. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Getaway ASAP, and if so, how?
~Andrew: I used a email I found on the GetHuman Getaway ASAP customer service contact info page: Contact Getaway ASAP Customer Service
GetHuman: And which of these common Getaway ASAP customer issues best describes the reason you wanted to talk to them?
(Shows ~Andrew a list of common Getaway ASAP problems)
~Andrew: "Cancel booking" was why I was trying to contact.

~Andrew's review of Getaway ASAP customer service

GetHuman: So how would you sum up your experience for GetHuman's Getaway ASAP customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Andrew: Received booking confirmation right after booking, and when I sent an email regarding seating I got a reply in less than * mins, much easier than sitting on hold with Expedia or whoever for half a day! :)
GetHuman: Let's quantify your experience contacting Getaway ASAP. On a scale of 1 to 5, how easy is it go get help on a Getaway ASAP problem?
~Andrew: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Andrew: I'd give them a two out of five on communication.
GetHuman: And what about Getaway ASAP's ability to quickly and effectively address your problem?
~Andrew: For that I would say three out of five.
GetHuman: And finally- any advice for other Getaway ASAP customers?
~Andrew: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Getaway ASAP to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Andrew taken from his Getaway ASAP customer service problem that occurred on November 19th, 2017.

Getaway ASAP

3.00 of 5 stars | 4 reviews

~Andrew's Getaway ASAP Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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