Globe Telecom: i've been irritated to the connection for three...
A Globe Telecom customer review by GetHuman user ~edmund calibuso from November 6th, 2017
Background on ~edmund calibuso's case
GetHuman: ~edmund calibuso - can you tell our other Globe Telecom customers when your case took place?
~edmund calibuso: Yeah. It was evening, on October 27th.
GetHuman: Did you reach out to Globe Telecom, and if so, how?
GetHuman: And which of these common Globe Telecom customer issues best describes the reason you wanted to talk to them?
(Shows ~edmund calibuso a list of common Globe Telecom problems)
~edmund calibuso: "Service problem" was why I was trying to call.
~edmund calibuso's review of Globe Telecom customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Telecom customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~edmund calibuso: i've been irritated to the connection for three consecutive days.. i can't play my online games due to logging of the game(crossfire).. i request to check my internet connection and assure to fix it well..thanx.. edmund
GetHuman: Let's quantify your experience contacting Globe Telecom. On a scale of 1 to 5, how easy is it go get help on a Globe Telecom problem?
~edmund calibuso: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~edmund calibuso: I'd give them a four out of five on communication.
GetHuman: And what about Globe Telecom's ability to quickly and effectively address your problem?
~edmund calibuso: For that I would say three out of five.
GetHuman: And finally- any advice for other Globe Telecom customers?
~edmund calibuso: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Telecom to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~edmund calibuso taken from his Globe Telecom customer service problem that occurred on October 27th, 2017.