GoDaddy: I emailed the above address and promptly reciev...

A GoDaddy customer review by GetHuman user ~Martin Smith from November 23rd, 2017

Background on ~Martin Smith's case

GetHuman: ~Martin Smith - can you tell our other GoDaddy customers when your case took place?
~Martin Smith: Yup. It was afternoon, on November 19th.
GetHuman: Did you reach out to GoDaddy, and if so, how?
~Martin Smith: I used the 866-938-1119 number I found for on the GetHuman GoDaddy customer phone number page I was on: GoDaddy Customer Service Phone Number
GetHuman: And which of these common GoDaddy customer issues best describes the reason you wanted to talk to them?
(Shows ~Martin Smith a list of common GoDaddy problems)
~Martin Smith: "Refund" was why I was trying to call.

~Martin Smith's review of GoDaddy customer service

GetHuman: So how would you sum up your experience for GetHuman's GoDaddy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Martin Smith: I emailed the above address and promptly recieved an auto response, redirecting my to either call them or check their support page. I checked the page and searched what I was looking for and it answered my question. I just have to wait now to see if that information is correct. It would have been nice to get an email back from someone just as confirmation, but all things considered, I'm not totally pissed off.
GetHuman: Let's quantify your experience contacting GoDaddy. On a scale of 1 to 5, how easy is it go get help on a GoDaddy problem?
~Martin Smith: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Martin Smith: I'd give them a two out of five on communication.
GetHuman: And what about GoDaddy's ability to quickly and effectively address your problem?
~Martin Smith: For that I would say five out of five.
GetHuman: And finally- any advice for other GoDaddy customers?
~Martin Smith: Call them early in the day or late. Don't forget any personal or account information you might need for GoDaddy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Martin Smith taken from his GoDaddy customer service problem that occurred on November 19th, 2017.

GoDaddy

2.69 of 5 stars | 296 reviews

~Martin Smith's GoDaddy Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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