GoDaddy: This service is poor, i try to chat with the te...

A GoDaddy customer review by GetHuman user ~souliya sydavong from November 26th, 2017

Background on ~souliya sydavong's case

GetHuman: ~souliya sydavong - can you tell our other GoDaddy customers when your case took place?
~souliya sydavong: Yup. It was afternoon, on November 16th.
GetHuman: Did you reach out to GoDaddy, and if so, how?
~souliya sydavong: I used the 866-938-1119 number I found for on the GetHuman GoDaddy customer phone number page I was on: GoDaddy Customer Service Phone Number
GetHuman: And which of these common GoDaddy customer issues best describes the reason you wanted to talk to them?
(Shows ~souliya sydavong a list of common GoDaddy problems)
~souliya sydavong: "Setup service" was why I was trying to call.

~souliya sydavong's review of GoDaddy customer service

GetHuman: So how would you sum up your experience for GetHuman's GoDaddy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~souliya sydavong: This service is poor, i try to chat with the team but no way. i am very dis-pointed to use this godaddy domain name
GetHuman: Let's quantify your experience contacting GoDaddy. On a scale of 1 to 5, how easy is it go get help on a GoDaddy problem?
~souliya sydavong: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~souliya sydavong: I'd give them a three out of five on communication.
GetHuman: And what about GoDaddy's ability to quickly and effectively address your problem?
~souliya sydavong: For that I would say four out of five.
GetHuman: And finally- any advice for other GoDaddy customers?
~souliya sydavong: Call them early in the day or late. Don't forget any personal or account information you might need for GoDaddy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~souliya sydavong taken from his GoDaddy customer service problem that occurred on November 16th, 2017.

GoDaddy

2.69 of 5 stars | 296 reviews

~souliya sydavong's GoDaddy Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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