Golf Galaxy: I have been a loyal customer for many years* an...
A Golf Galaxy customer review by GetHuman user ~ Fred Conte from October 30th, 2017
Background on ~ Fred Conte's case
GetHuman: ~ Fred Conte - can you tell our other Golf Galaxy customers when your case took place?
~ Fred Conte: Yeah. It was middle of the night, on October 23rd.
GetHuman: Did you reach out to Golf Galaxy, and if so, how?
GetHuman: And which of these common Golf Galaxy customer issues best describes the reason you wanted to talk to them?
(Shows ~ Fred Conte a list of common Golf Galaxy problems)
~ Fred Conte: "Track order" was why I was trying to call.
~ Fred Conte's review of Golf Galaxy customer service
GetHuman: So how would you sum up your experience for GetHuman's Golf Galaxy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ Fred Conte: I have been a loyal customer for many years* and Golf galaxy never disappoints ! Knowledgeable staff, great prices and quality products* a winning combination. They even helped me with my putting !
GetHuman: Let's quantify your experience contacting Golf Galaxy. On a scale of 1 to 5, how easy is it go get help on a Golf Galaxy problem?
~ Fred Conte: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ Fred Conte: I'd give them a one out of five on communication.
GetHuman: And what about Golf Galaxy's ability to quickly and effectively address your problem?
~ Fred Conte: For that I would say four out of five.
GetHuman: And finally- any advice for other Golf Galaxy customers?
~ Fred Conte: Call them early in the day or late. Don't forget any personal or account information you might need for Golf Galaxy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ Fred Conte taken from his Golf Galaxy customer service problem that occurred on October 23rd, 2017.