I have bisited Golf Galaxy in Orlando and in Ft...
A Golf Galaxy customer review by GetHuman user ~Shirley Spires from November 7th, 2017
Background on ~Shirley Spires 's case
GetHuman: ~Shirley Spires - can you tell our other Golf Galaxy customers when your case took place?
~Shirley Spires : Sure. It was late at night, on November 2nd.
GetHuman: Did you reach out to Golf Galaxy, and if so, how?
GetHuman: And which of these common Golf Galaxy customer issues best describes the reason you wanted to talk to them?
(Shows ~Shirley Spires a list of common Golf Galaxy problems)
~Shirley Spires : "Overcharge/Strange charge" was why I was trying to call.
~Shirley Spires 's review of Golf Galaxy customer service
GetHuman: So how would you sum up your experience for GetHuman's Golf Galaxy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Shirley Spires : I have bisited Golf Galaxy in Orlando and in Ft. Myers and rec'd excellent service and the salespeople were over responsive to my needs and willing to help in evey way, consequently we will return for more merchandise for our tournament next Spring. I also purchased personal items and so did my friend.
GetHuman: Let's quantify your experience contacting Golf Galaxy. On a scale of 1 to 5, how easy is it go get help on a Golf Galaxy problem?
~Shirley Spires : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Shirley Spires : I'd give them a one out of five on communication.
GetHuman: And what about Golf Galaxy's ability to quickly and effectively address your problem?
~Shirley Spires : For that I would say four out of five.
GetHuman: And finally- any advice for other Golf Galaxy customers?
~Shirley Spires : Call them early in the day or late. Don't forget any personal or account information you might need for Golf Galaxy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Shirley Spires taken from his Golf Galaxy customer service problem that occurred on November 2nd, 2017.