Golf Galaxy: I was greeted right away with a very helpful sa...
A Golf Galaxy customer review by GetHuman user ~grgaswk from November 1st, 2017
Background on ~grgaswk's case
GetHuman: ~grgaswk - can you tell our other Golf Galaxy customers when your case took place?
~grgaswk: Yes I can. It was middle of the night, on October 31st.
GetHuman: Did you reach out to Golf Galaxy, and if so, how?
GetHuman: And which of these common Golf Galaxy customer issues best describes the reason you wanted to talk to them?
(Shows ~grgaswk a list of common Golf Galaxy problems)
~grgaswk: "Returns" was why I was trying to call.
~grgaswk's review of Golf Galaxy customer service
GetHuman: So how would you sum up your experience for GetHuman's Golf Galaxy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~grgaswk: I was greeted right away with a very helpful salesman. I was looking for a * wood and a * wood. I own Ping irons but I did not want to pay the premium for my woods. The salesman suggested Taylor Made Tourburner woods which were on sale and in the price range that I was looking for. The salesman prepared the * clubs for me to try out. I could tell right away that these clubs were made for me.
GetHuman: Let's quantify your experience contacting Golf Galaxy. On a scale of 1 to 5, how easy is it go get help on a Golf Galaxy problem?
~grgaswk: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~grgaswk: I'd give them a four out of five on communication.
GetHuman: And what about Golf Galaxy's ability to quickly and effectively address your problem?
~grgaswk: For that I would say one out of five.
GetHuman: And finally- any advice for other Golf Galaxy customers?
~grgaswk: Call them early in the day or late. Don't forget any personal or account information you might need for Golf Galaxy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~grgaswk taken from his Golf Galaxy customer service problem that occurred on October 31st, 2017.