Golf Galaxy: YOUR SELECTION OF GOLF EQUIPMENT IS OUTSTANDING...
A Golf Galaxy customer review by GetHuman user ~KEN MOORE from November 1st, 2017
Background on ~KEN MOORE's case
GetHuman: ~KEN MOORE - can you tell our other Golf Galaxy customers when your case took place?
~KEN MOORE: Yes. It was afternoon, on October 24th.
GetHuman: Did you reach out to Golf Galaxy, and if so, how?
GetHuman: And which of these common Golf Galaxy customer issues best describes the reason you wanted to talk to them?
(Shows ~KEN MOORE a list of common Golf Galaxy problems)
~KEN MOORE: "Returns" was why I was trying to call.
~KEN MOORE's review of Golf Galaxy customer service
GetHuman: So how would you sum up your experience for GetHuman's Golf Galaxy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~KEN MOORE: YOUR SELECTION OF GOLF EQUIPMENT IS OUTSTANDING. VERY FAST AND CORDIAL TO ALL CUSTOMERS. I WILL ALWAYS SHOP AT GOLF GALAXY.
GetHuman: Let's quantify your experience contacting Golf Galaxy. On a scale of 1 to 5, how easy is it go get help on a Golf Galaxy problem?
~KEN MOORE: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~KEN MOORE: I'd give them a four out of five on communication.
GetHuman: And what about Golf Galaxy's ability to quickly and effectively address your problem?
~KEN MOORE: For that I would say one out of five.
GetHuman: And finally- any advice for other Golf Galaxy customers?
~KEN MOORE: Call them early in the day or late. Don't forget any personal or account information you might need for Golf Galaxy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~KEN MOORE taken from his Golf Galaxy customer service problem that occurred on October 24th, 2017.