Google Pay: I only waited * minutes for help and got a very...
A Google Pay customer review by GetHuman user ~i didn't see one from November 21st, 2017
Background on ~i didn't see one's case
GetHuman: ~i didn't see one - can you tell our other Google Pay customers when your case took place?
~i didn't see one: Yeah. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Google Pay, and if so, how?
GetHuman: And which of these common Google Pay customer issues best describes the reason you wanted to talk to them?
(Shows ~i didn't see one a list of common Google Pay problems)
~i didn't see one: "Problem With a Payment" was why I was trying to call.
~i didn't see one's review of Google Pay customer service
GetHuman: So how would you sum up your experience for GetHuman's Google Pay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~i didn't see one: I only waited * minutes for help and got a very nice agent. I am technically challenged and he was wonderful, patient, and very knowledgable. He walked me through all my questions and emailed me several links where I could find additional information that would also help me. I couldn't have asked for better service.
GetHuman: Let's quantify your experience contacting Google Pay. On a scale of 1 to 5, how easy is it go get help on a Google Pay problem?
~i didn't see one: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~i didn't see one: I'd give them a four out of five on communication.
GetHuman: And what about Google Pay's ability to quickly and effectively address your problem?
~i didn't see one: For that I would say three out of five.
GetHuman: And finally- any advice for other Google Pay customers?
~i didn't see one: Call them early in the day or late. Don't forget any personal or account information you might need for Google Pay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~i didn't see one taken from his Google Pay customer service problem that occurred on November 12th, 2017.