Google: Tried this and a different number...
A Google customer review by GetHuman user ~Zoltan the Great from November 23rd, 2017
Background on ~Zoltan the Great's case
GetHuman: ~Zoltan the Great - can you tell our other Google customers when your case took place?
~Zoltan the Great: Yeah. It was evening, on November 16th.
GetHuman: Did you reach out to Google, and if so, how?
GetHuman: And which of these common Google customer issues best describes the reason you wanted to talk to them?
(Shows ~Zoltan the Great a list of common Google problems)
~Zoltan the Great: "Refund" was why I was trying to call.
~Zoltan the Great's review of Google customer service
GetHuman: So how would you sum up your experience for GetHuman's Google customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Zoltan the Great: Tried this and a different number ((***) ***-****), both which lead to a phone tree that is useless.
GetHuman: Let's quantify your experience contacting Google. On a scale of 1 to 5, how easy is it go get help on a Google problem?
~Zoltan the Great: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Zoltan the Great: I'd give them a five out of five on communication.
GetHuman: And what about Google's ability to quickly and effectively address your problem?
~Zoltan the Great: For that I would say four out of five.
GetHuman: And finally- any advice for other Google customers?
~Zoltan the Great: Call them early in the day or late. Don't forget any personal or account information you might need for Google to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Zoltan the Great taken from his Google customer service problem that occurred on November 16th, 2017.