H2O Wireless: the agents don't understand or speak English, t...
A H2O Wireless customer review by GetHuman user ~never use bolt from November 25th, 2017
Background on ~never use bolt's case
GetHuman: ~never use bolt - can you tell our other H2O Wireless customers when your case took place?
~never use bolt: Yes I can. It was morning, on November 23rd.
GetHuman: Did you reach out to H2O Wireless, and if so, how?
GetHuman: And which of these common H2O Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~never use bolt a list of common H2O Wireless problems)
~never use bolt: "Service problem" was why I was trying to call.
~never use bolt's review of H2O Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's H2O Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~never use bolt: the agents don't understand or speak English, the average wait time or me has been well over ** minutes.
GetHuman: Let's quantify your experience contacting H2O Wireless. On a scale of 1 to 5, how easy is it go get help on a H2O Wireless problem?
~never use bolt: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~never use bolt: I'd give them a five out of five on communication.
GetHuman: And what about H2O Wireless's ability to quickly and effectively address your problem?
~never use bolt: For that I would say two out of five.
GetHuman: And finally- any advice for other H2O Wireless customers?
~never use bolt: Call them early in the day or late. Don't forget any personal or account information you might need for H2O Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~never use bolt taken from his H2O Wireless customer service problem that occurred on November 23rd, 2017.