H2O Wireless: I live in the USA We sepak english here. But H...
A H2O Wireless customer review by GetHuman user ~h2osucksbad from November 25th, 2017
Background on ~h2osucksbad's case
GetHuman: ~h2osucksbad - can you tell our other H2O Wireless customers when your case took place?
~h2osucksbad: Yes. It was middle of the night, on November 18th.
GetHuman: Did you reach out to H2O Wireless, and if so, how?
GetHuman: And which of these common H2O Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~h2osucksbad a list of common H2O Wireless problems)
~h2osucksbad: "Account Access" was why I was trying to call.
~h2osucksbad's review of H2O Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's H2O Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~h2osucksbad: I live in the USA We sepak english here. But H*O gives us customer service reps that dont speak english well. They just tell you the same **** and none of the reps are actual tec for phone service. I have poor service since I started using this phone and it always drops calls and they blame it on my phone. My phone is fine it the **** service they have that is the problem.
GetHuman: Let's quantify your experience contacting H2O Wireless. On a scale of 1 to 5, how easy is it go get help on a H2O Wireless problem?
~h2osucksbad: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~h2osucksbad: I'd give them a three out of five on communication.
GetHuman: And what about H2O Wireless's ability to quickly and effectively address your problem?
~h2osucksbad: For that I would say two out of five.
GetHuman: And finally- any advice for other H2O Wireless customers?
~h2osucksbad: Call them early in the day or late. Don't forget any personal or account information you might need for H2O Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~h2osucksbad taken from his H2O Wireless customer service problem that occurred on November 18th, 2017.