HSBC (UK): I am a victim of HSBC's unprofessional, unethic...
A HSBC (UK) customer review by GetHuman user ~Manish Goel from November 24th, 2017
Background on ~Manish Goel's case
GetHuman: ~Manish Goel - can you tell our other HSBC (UK) customers when your case took place?
~Manish Goel: Sure. It was middle of the night, on November 16th.
GetHuman: Did you reach out to HSBC (UK), and if so, how?
GetHuman: And which of these common HSBC (UK) customer issues best describes the reason you wanted to talk to them?
(Shows ~Manish Goel a list of common HSBC (UK) problems)
~Manish Goel: "Setup an account" was why I was trying to call.
~Manish Goel's review of HSBC (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's HSBC (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Manish Goel: I am a victim of HSBC's unprofessional, unethical and illegal banking. I am seeking your help to restore my legitimate rights and property, relief from high charges & interest and harassment.
GetHuman: Let's quantify your experience contacting HSBC (UK). On a scale of 1 to 5, how easy is it go get help on a HSBC (UK) problem?
~Manish Goel: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Manish Goel: I'd give them a one out of five on communication.
GetHuman: And what about HSBC (UK)'s ability to quickly and effectively address your problem?
~Manish Goel: For that I would say two out of five.
GetHuman: And finally- any advice for other HSBC (UK) customers?
~Manish Goel: Call them early in the day or late. Don't forget any personal or account information you might need for HSBC (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Manish Goel taken from his HSBC (UK) customer service problem that occurred on November 16th, 2017.
HSBC (UK)
2.50 of 5 stars | 16 reviews
~Manish Goel's HSBC (UK) Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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