Harland Clarke: I THINK THAT ALOT OF PEOPLE GET THE MISCONCEPTI...
A Harland Clarke customer review by GetHuman user ~TIRED OF COMPLAINERS from November 7th, 2017
Background on ~TIRED OF COMPLAINERS's case
GetHuman: ~TIRED OF COMPLAINERS - can you tell our other Harland Clarke customers when your case took place?
~TIRED OF COMPLAINERS: Yup. It was afternoon, on November 5th.
GetHuman: Did you reach out to Harland Clarke, and if so, how?
GetHuman: And which of these common Harland Clarke customer issues best describes the reason you wanted to talk to them?
(Shows ~TIRED OF COMPLAINERS a list of common Harland Clarke problems)
~TIRED OF COMPLAINERS: "None of those really matches why I wanted to call Harland Clarke that day." was why I was trying to call.
~TIRED OF COMPLAINERS's review of Harland Clarke customer service
GetHuman: So how would you sum up your experience for GetHuman's Harland Clarke customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TIRED OF COMPLAINERS: I THINK THAT ALOT OF PEOPLE GET THE MISCONCEPTION OF HARLAND CLARKE. ALL OF THE BANKS USE HARLAND CLARKE BECAUSE THEY ARE A PRINTING COMPANY. WHAT ANYONE DONT KNOW IS THAT THEY DO NOT SELL YOUR INFORMATION. THEY TAKE THE UPMOST SECURITY FOR ALL THE CUSTOMERS ACCOUNTS WHEN YOU COMPLAIN ABOUT THE OUTRAGEOUS AMOUNT THE CHECKS COST THATS YOUR BANK NOT HARLAND CLARKE. WHEN YOU COMPLAIN ABOUT SHIPPING THATS POST OFFICE NOT HARLAND CLARKE. THEY USE FED EX AND UPS DEPENDING ON WHAT YOU GET IT GOES TO THE POST OFFICE. THERE ARE *** PLUS EMPLOYEES AT HARLAND CLARKE. MAJORITY OF MISTAKES ARE MADE BECAUSE PEOPLE CALL IN A HURRY, RUSHING, DRIVING, ETC. WHEN IT COMES TO YOUR BANK ACCOUNT NUMBER AND ROUTING NUMBER TAKE TIME AND PAY ATTENTION. IT ISNT NOBODY ELSES FAULT BUT YOUR OWN FOR NOT GIVING PROPER INFO. OTHER CHECK PRINTING COMPANIES SELL YOUR INFORMATION THATS WHY THEY CAN AFFORD TO KEEP THE PRICES AT * DOLLAR AND SO FORTH. GOOD LUCK IN YOUR PURCHASING HOWEVER I ORDER FROM HARLAND CLARKE AND I
GetHuman: Let's quantify your experience contacting Harland Clarke. On a scale of 1 to 5, how easy is it go get help on a Harland Clarke problem?
~TIRED OF COMPLAINERS: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TIRED OF COMPLAINERS: I'd give them a three out of five on communication.
GetHuman: And what about Harland Clarke's ability to quickly and effectively address your problem?
~TIRED OF COMPLAINERS: For that I would say two out of five.
GetHuman: And finally- any advice for other Harland Clarke customers?
~TIRED OF COMPLAINERS: Call them early in the day or late. Don't forget any personal or account information you might need for Harland Clarke to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~TIRED OF COMPLAINERS taken from his Harland Clarke customer service problem that occurred on November 5th, 2017.