Harland Clarke: I had ordered some new checks and told they nee...
A Harland Clarke customer review by GetHuman user GetHuman-116092 from November 13th, 2017
Background on GetHuman-116092's case
GetHuman: GetHuman-116092 - can you tell our other Harland Clarke customers when your case took place?
GetHuman-116092: Yeah. It was morning, on November 11th.
GetHuman: Did you reach out to Harland Clarke, and if so, how?
GetHuman: And which of these common Harland Clarke customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-116092 a list of common Harland Clarke problems)
GetHuman-116092: "None of those really matches why I wanted to call Harland Clarke that day." was why I was trying to call.
GetHuman-116092's review of Harland Clarke customer service
GetHuman: So how would you sum up your experience for GetHuman's Harland Clarke customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-116092: I had ordered some new checks and told they needed a physical address for the order but there is no place to put it on the order sheet as we use a post office box.....I have ordered several times through this service and only this time have I had a problem. I was sent an e-mail with the reference LTK***********X. When I tried to tell the person answering, she kept telling me she needed my routing number which I do not have as I am out of checks, which I told her......I have spent two days trying to clear this up and receive my checks. Please help. *****@***.com
GetHuman: Let's quantify your experience contacting Harland Clarke. On a scale of 1 to 5, how easy is it go get help on a Harland Clarke problem?
GetHuman-116092: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-116092: I'd give them a three out of five on communication.
GetHuman: And what about Harland Clarke's ability to quickly and effectively address your problem?
GetHuman-116092: For that I would say five out of five.
GetHuman: And finally- any advice for other Harland Clarke customers?
GetHuman-116092: Call them early in the day or late. Don't forget any personal or account information you might need for Harland Clarke to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-116092 taken from his Harland Clarke customer service problem that occurred on November 11th, 2017.