Harland Clarke: I ordered a package deal with checks, labels an...
A Harland Clarke customer review by GetHuman user ~Mad in Texas from November 7th, 2017
Background on ~Mad in Texas's case
GetHuman: ~Mad in Texas - can you tell our other Harland Clarke customers when your case took place?
~Mad in Texas: Sure. It was morning, on November 1st.
GetHuman: Did you reach out to Harland Clarke, and if so, how?
GetHuman: And which of these common Harland Clarke customer issues best describes the reason you wanted to talk to them?
(Shows ~Mad in Texas a list of common Harland Clarke problems)
~Mad in Texas: "None of those really matches why I wanted to call Harland Clarke that day." was why I was trying to call.
~Mad in Texas's review of Harland Clarke customer service
GetHuman: So how would you sum up your experience for GetHuman's Harland Clarke customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mad in Texas: I ordered a package deal with checks, labels and a check wallet and my labels were wrong and I have not received my checkbook wallet and it's been * months! Basically I paid $** for a box of checks!!!
GetHuman: Let's quantify your experience contacting Harland Clarke. On a scale of 1 to 5, how easy is it go get help on a Harland Clarke problem?
~Mad in Texas: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mad in Texas: I'd give them a two out of five on communication.
GetHuman: And what about Harland Clarke's ability to quickly and effectively address your problem?
~Mad in Texas: For that I would say three out of five.
GetHuman: And finally- any advice for other Harland Clarke customers?
~Mad in Texas: Call them early in the day or late. Don't forget any personal or account information you might need for Harland Clarke to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mad in Texas taken from his Harland Clarke customer service problem that occurred on November 1st, 2017.