Harland Clarke: My bank billed me ***.** for checks, stamp and...
A Harland Clarke customer review by GetHuman user ~anonymous person from November 3rd, 2017
Background on ~anonymous person's case
GetHuman: ~anonymous person - can you tell our other Harland Clarke customers when your case took place?
~anonymous person: Yes. It was afternoon, on October 26th.
GetHuman: Did you reach out to Harland Clarke, and if so, how?
GetHuman: And which of these common Harland Clarke customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous person a list of common Harland Clarke problems)
~anonymous person: "None of those really matches why I wanted to call Harland Clarke that day." was why I was trying to call.
~anonymous person's review of Harland Clarke customer service
GetHuman: So how would you sum up your experience for GetHuman's Harland Clarke customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous person: My bank billed me ***.** for checks, stamp and deposit books. Double what I was told.*Harland rep told me 'that's what I ordered, that's what I got and that's what they charged me'. My bank doesn't take responsibility, even though they told me it would all total about $**.** and it's almost impossible to dig through the website to find any prices. I will never order through Harland or my bank again. I can't believe how inexpensive this stuff is through someplace like Sam's. I didn't even know you could order checks from other than your bank. People need to become more informed about this price gouging.
GetHuman: Let's quantify your experience contacting Harland Clarke. On a scale of 1 to 5, how easy is it go get help on a Harland Clarke problem?
~anonymous person: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous person: I'd give them a four out of five on communication.
GetHuman: And what about Harland Clarke's ability to quickly and effectively address your problem?
~anonymous person: For that I would say five out of five.
GetHuman: And finally- any advice for other Harland Clarke customers?
~anonymous person: Call them early in the day or late. Don't forget any personal or account information you might need for Harland Clarke to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous person taken from his Harland Clarke customer service problem that occurred on October 26th, 2017.