Harman Kardon: Harmon Kardon avr**** random flashing HDMI vide...
A Harman Kardon customer review by GetHuman user GetHuman65878 from December 9th, 2017
Background on GetHuman65878's case
GetHuman: GetHuman65878 - can you tell our other Harman Kardon customers when your case took place?
GetHuman65878: Yes. It was middle of the night, on December 6th.
GetHuman: Did you reach out to Harman Kardon, and if so, how?
GetHuman: And which of these common Harman Kardon customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman65878 a list of common Harman Kardon problems)
GetHuman65878: "Where to buy" was why I was trying to call.
GetHuman65878's review of Harman Kardon customer service
GetHuman: So how would you sum up your experience for GetHuman's Harman Kardon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman65878: Harmon Kardon avr**** random flashing HDMI video out when first turned on. After *-** minutes problem goes away.
GetHuman: Can you tell the rest of us a bit more from what happened on 12/06/17?
GetHuman65878: TV screen randomly goes completely blank, flashing on and off. Eventually issue goes away. Seems like a warm up issue as I can turn the receiver on and off and everything is fine. Only happens when receiver has been off for some amount of time. Verified that it isn't any of the input devices. Happens regardless of HDMI source. Sound is always on. Strictly a video issue.
GetHuman: Let's quantify your experience contacting Harman Kardon. On a scale of 1 to 5, how easy is it go get help on a Harman Kardon problem?
GetHuman65878: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman65878: I'd give them a two out of five on communication.
GetHuman: And what about Harman Kardon's ability to quickly and effectively address your problem?
GetHuman65878: For that I would say one out of five.
GetHuman: And finally- any advice for other Harman Kardon customers?
GetHuman65878: Call them early in the day or late. Don't forget any personal or account information you might need for Harman Kardon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman65878 taken from his Harman Kardon customer service problem that occurred on December 6th, 2017.