Harman Kardon: Rattling in Bass Radiator
A Harman Kardon customer review by GetHuman user GetHuman-elsalva from December 1st, 2017
Background on GetHuman-elsalva's case
GetHuman: GetHuman-elsalva - can you tell our other Harman Kardon customers when your case took place?
GetHuman-elsalva: Yup. It was afternoon, on November 24th.
GetHuman: Did you reach out to Harman Kardon, and if so, how?
GetHuman: And which of these common Harman Kardon customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-elsalva a list of common Harman Kardon problems)
GetHuman-elsalva: "Where to buy" was why I was trying to call.
GetHuman-elsalva's review of Harman Kardon customer service
GetHuman: So how would you sum up your experience for GetHuman's Harman Kardon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-elsalva: Rattling in Bass Radiator
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
GetHuman-elsalva: When I play music in my Onyx Studio * the Bass Radiator starts to rattle at a certain volume. It only happens when my speaker is plugged in.
GetHuman: Let's quantify your experience contacting Harman Kardon. On a scale of 1 to 5, how easy is it go get help on a Harman Kardon problem?
GetHuman-elsalva: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-elsalva: I'd give them a one out of five on communication.
GetHuman: And what about Harman Kardon's ability to quickly and effectively address your problem?
GetHuman-elsalva: For that I would say one out of five.
GetHuman: And finally- any advice for other Harman Kardon customers?
GetHuman-elsalva: Call them early in the day or late. Don't forget any personal or account information you might need for Harman Kardon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-elsalva taken from his Harman Kardon customer service problem that occurred on November 24th, 2017.