Hartford Courant: My roommate has a subscription that is running...
A Hartford Courant customer review by GetHuman user ~Not stupid from November 20th, 2017
Background on ~Not stupid's case
GetHuman: ~Not stupid - can you tell our other Hartford Courant customers when your case took place?
~Not stupid: Yes I can. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Hartford Courant, and if so, how?
GetHuman: And which of these common Hartford Courant customer issues best describes the reason you wanted to talk to them?
(Shows ~Not stupid a list of common Hartford Courant problems)
~Not stupid: "Cancel subscription" was why I was trying to call.
~Not stupid's review of Hartford Courant customer service
GetHuman: So how would you sum up your experience for GetHuman's Hartford Courant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Not stupid: My roommate has a subscription that is running out and he was not going to renew. His renewal price was $***. I called to subscribe and was offered a wonderful, bend over and get the lube out" price of Over $***. **I told them he was paying $***. They offered $***.*I asked them if they were crazy or no crack and hung up.
GetHuman: Let's quantify your experience contacting Hartford Courant. On a scale of 1 to 5, how easy is it go get help on a Hartford Courant problem?
~Not stupid: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Not stupid: I'd give them a three out of five on communication.
GetHuman: And what about Hartford Courant's ability to quickly and effectively address your problem?
~Not stupid: For that I would say one out of five.
GetHuman: And finally- any advice for other Hartford Courant customers?
~Not stupid: Call them early in the day or late. Don't forget any personal or account information you might need for Hartford Courant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Not stupid taken from his Hartford Courant customer service problem that occurred on November 14th, 2017.