HealthPort Inc.: Service was slow and quietly argumentative. Ins...
A HealthPort Inc. customer review by GetHuman user ~Anonymous from November 9th, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other HealthPort Inc. customers when your case took place?
~Anonymous: Yup. It was evening, on November 6th.
GetHuman: Did you reach out to HealthPort Inc., and if so, how?
GetHuman: And which of these common HealthPort Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common HealthPort Inc. problems)
~Anonymous: "Renew coverage" was why I was trying to call.
~Anonymous's review of HealthPort Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's HealthPort Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: Service was slow and quietly argumentative. Insisted I was wrong and didn't know what I was talking about.
GetHuman: Let's quantify your experience contacting HealthPort Inc.. On a scale of 1 to 5, how easy is it go get help on a HealthPort Inc. problem?
~Anonymous: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a two out of five on communication.
GetHuman: And what about HealthPort Inc.'s ability to quickly and effectively address your problem?
~Anonymous: For that I would say three out of five.
GetHuman: And finally- any advice for other HealthPort Inc. customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for HealthPort Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his HealthPort Inc. customer service problem that occurred on November 6th, 2017.