HealthPort Inc.: Worst bunch of unorganize idiots I've ever had...
A HealthPort Inc. customer review by GetHuman user ~Anonymous from November 17th, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other HealthPort Inc. customers when your case took place?
~Anonymous: Sure. It was afternoon, on November 15th.
GetHuman: Did you reach out to HealthPort Inc., and if so, how?
GetHuman: And which of these common HealthPort Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common HealthPort Inc. problems)
~Anonymous: "Overcharge/Strange charge" was why I was trying to call.
~Anonymous's review of HealthPort Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's HealthPort Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: Worst bunch of unorganize idiots I've ever had the displeaasure to work with. On my third call back to talk to someone as every time I get told I'll be transfered no one ever picks up and the voicemail of the person I'm transfered to is full. On the *th day of waiting for a call back from a supervisor that never calls back.
GetHuman: Let's quantify your experience contacting HealthPort Inc.. On a scale of 1 to 5, how easy is it go get help on a HealthPort Inc. problem?
~Anonymous: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a one out of five on communication.
GetHuman: And what about HealthPort Inc.'s ability to quickly and effectively address your problem?
~Anonymous: For that I would say two out of five.
GetHuman: And finally- any advice for other HealthPort Inc. customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for HealthPort Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his HealthPort Inc. customer service problem that occurred on November 15th, 2017.