HobbyTron: I called and asked what the days are and someon...

A HobbyTron customer review by GetHuman user ~fuck yall from November 16th, 2017

Background on ~fuck yall's case

GetHuman: ~fuck yall - can you tell our other HobbyTron customers when your case took place?
~fuck yall: Yes I can. It was middle of the night, on November 13th.
GetHuman: Did you reach out to HobbyTron, and if so, how?
~fuck yall: I used a email I found on the GetHuman HobbyTron customer service contact info page: Contact HobbyTron Customer Service
GetHuman: And which of these common HobbyTron customer issues best describes the reason you wanted to talk to them?
(Shows ~fuck yall a list of common HobbyTron problems)
~fuck yall: "Make a purchase" was why I was trying to contact.

~fuck yall's review of HobbyTron customer service

GetHuman: So how would you sum up your experience for GetHuman's HobbyTron customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fuck yall: I called and asked what the days are and someone finaliy answered it and they said **** ** **** have a bad day and I was like what and then they hung up
GetHuman: Let's quantify your experience contacting HobbyTron. On a scale of 1 to 5, how easy is it go get help on a HobbyTron problem?
~fuck yall: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fuck yall: I'd give them a three out of five on communication.
GetHuman: And what about HobbyTron's ability to quickly and effectively address your problem?
~fuck yall: For that I would say four out of five.
GetHuman: And finally- any advice for other HobbyTron customers?
~fuck yall: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for HobbyTron to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fuck yall taken from his HobbyTron customer service problem that occurred on November 13th, 2017.

HobbyTron

2.00 of 5 stars | 18 reviews

~fuck yall's HobbyTron Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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