Horizon BC/BS of New Jersey: I did not get a human, it is *:** pm, and their...
A Horizon BC/BS of New Jersey customer review by GetHuman user GetHuman-224334 from November 26th, 2017
Background on GetHuman-224334's case
GetHuman: GetHuman-224334 - can you tell our other Horizon BC/BS of New Jersey customers when your case took place?
GetHuman-224334: Yes. It was evening, on November 22nd.
GetHuman: Did you reach out to Horizon BC/BS of New Jersey, and if so, how?
GetHuman: And which of these common Horizon BC/BS of New Jersey customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-224334 a list of common Horizon BC/BS of New Jersey problems)
GetHuman-224334: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-224334's review of Horizon BC/BS of New Jersey customer service
GetHuman: So how would you sum up your experience for GetHuman's Horizon BC/BS of New Jersey customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-224334: I did not get a human, it is *:** pm, and their automated message told me they were closed. Hours are * am to *pm
GetHuman: Let's quantify your experience contacting Horizon BC/BS of New Jersey. On a scale of 1 to 5, how easy is it go get help on a Horizon BC/BS of New Jersey problem?
GetHuman-224334: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-224334: I'd give them a one out of five on communication.
GetHuman: And what about Horizon BC/BS of New Jersey's ability to quickly and effectively address your problem?
GetHuman-224334: For that I would say five out of five.
GetHuman: And finally- any advice for other Horizon BC/BS of New Jersey customers?
GetHuman-224334: Call them early in the day or late. Don't forget any personal or account information you might need for Horizon BC/BS of New Jersey to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-224334 taken from his Horizon BC/BS of New Jersey customer service problem that occurred on November 22nd, 2017.