Ideeli: There is no answer *ever* on this number. I ha...

A Ideeli customer review by GetHuman user GetHuman-144303 from November 14th, 2017

Background on GetHuman-144303's case

GetHuman: GetHuman-144303 - can you tell our other Ideeli customers when your case took place?
GetHuman-144303: Yup. It was afternoon, on November 8th.
GetHuman: Did you reach out to Ideeli, and if so, how?
GetHuman-144303: I used a help page I found on the GetHuman Ideeli customer service contact info page: Contact Ideeli Customer Service
GetHuman: And which of these common Ideeli customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-144303 a list of common Ideeli problems)
GetHuman-144303: "Make a purchase" was why I was trying to contact.

GetHuman-144303's review of Ideeli customer service

GetHuman: So how would you sum up your experience for GetHuman's Ideeli customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-144303: There is no answer *ever* on this number. I have tried it for pover a year when I have had customer service issues. Do not leave a message, they have never called back.
GetHuman: Let's quantify your experience contacting Ideeli. On a scale of 1 to 5, how easy is it go get help on a Ideeli problem?
GetHuman-144303: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-144303: I'd give them a one out of five on communication.
GetHuman: And what about Ideeli's ability to quickly and effectively address your problem?
GetHuman-144303: For that I would say one out of five.
GetHuman: And finally- any advice for other Ideeli customers?
GetHuman-144303: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Ideeli to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-144303 taken from his Ideeli customer service problem that occurred on November 8th, 2017.

Ideeli

1.00 of 5 stars | 31 reviews

GetHuman-144303's Ideeli Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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