Illinois Department of Employment Security: Complete run around!!!!!!!!!!! Held my money fo...

A Illinois Department of Employment Security customer review by GetHuman user ~winberry from November 24th, 2017

Background on ~winberry's case

GetHuman: ~winberry - can you tell our other Illinois Department of Employment Security customers when your case took place?
~winberry: Yes I can. It was afternoon, on November 21st.
GetHuman: Did you reach out to Illinois Department of Employment Security, and if so, how?
~winberry: I used the 847-981-7400 number I found for on the GetHuman Illinois Department of Employment Security customer phone number page I was on: Illinois Department of Employment Security Customer Service Phone Number
GetHuman: And which of these common Illinois Department of Employment Security customer issues best describes the reason you wanted to talk to them?
(Shows ~winberry a list of common Illinois Department of Employment Security problems)
~winberry: "File application" was why I was trying to call.

~winberry's review of Illinois Department of Employment Security customer service

GetHuman: So how would you sum up your experience for GetHuman's Illinois Department of Employment Security customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~winberry: Complete run around!!!!!!!!!!! Held my money for almost a full month! And everytime called in payday changed to * more weeks!! I did everything I was told and sent in everything asked of me. Mount Vernon office needs to be CLOSED DOWN!!!!!!!!
GetHuman: Let's quantify your experience contacting Illinois Department of Employment Security. On a scale of 1 to 5, how easy is it go get help on a Illinois Department of Employment Security problem?
~winberry: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~winberry: I'd give them a one out of five on communication.
GetHuman: And what about Illinois Department of Employment Security's ability to quickly and effectively address your problem?
~winberry: For that I would say one out of five.
GetHuman: And finally- any advice for other Illinois Department of Employment Security customers?
~winberry: Call them early in the day or late. Don't forget any personal or account information you might need for Illinois Department of Employment Security to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~winberry taken from his Illinois Department of Employment Security customer service problem that occurred on November 21st, 2017.

Illinois Department of Employment Security

1.00 of 5 stars | 48 reviews

~winberry's Illinois Department of Employment Security Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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