Imedmart.com: In ** years of ordering online, I consider my e...
A Imedmart.com customer review by GetHuman user ~jaredfielding from November 9th, 2017
Background on ~jaredfielding's case
GetHuman: ~jaredfielding - can you tell our other Imedmart.com customers when your case took place?
~jaredfielding: Yup. It was middle of the night, on November 2nd.
GetHuman: Did you reach out to Imedmart.com, and if so, how?
GetHuman: And which of these common Imedmart.com customer issues best describes the reason you wanted to talk to them?
(Shows ~jaredfielding a list of common Imedmart.com problems)
~jaredfielding: "Returns" was why I was trying to contact.
~jaredfielding's review of Imedmart.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Imedmart.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jaredfielding: In ** years of ordering online, I consider my experience with imedmart to be **the worst**. I *highly* recommend against ordering from them. I tried to save a few bucks and spent hours spread over weeks trying to get refund. In the end, they agreed to give the refund (and did so in writing), and then didn't issue the full refund. I finally had to have VISA resolve the issue (in my favor). I highly recommend doing a google search for "imedmart ratings." Let the ratings speak for themselves.**This is an example of what it took before a manager would finally respond:*From: Jared Fielding *Sent: Friday, February **, **** *:** AM*To: Customer Service ( Imedmart.com)* *Cc: Jared Fielding*Subject: Fw: imedmart.com: RMA Request* *This letter is to document that I have sent made * phone calls, and written * emails in an attempt to resolve this matter. I have requested to speak with a manager * times and each time I've not been put in touch with a manager. I've written clear emails and r
GetHuman: Let's quantify your experience contacting Imedmart.com. On a scale of 1 to 5, how easy is it go get help on a Imedmart.com problem?
~jaredfielding: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jaredfielding: I'd give them a two out of five on communication.
GetHuman: And what about Imedmart.com's ability to quickly and effectively address your problem?
~jaredfielding: For that I would say one out of five.
GetHuman: And finally- any advice for other Imedmart.com customers?
~jaredfielding: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Imedmart.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jaredfielding taken from his Imedmart.com customer service problem that occurred on November 2nd, 2017.