Imedmart.com: In my experience, there is no customer service...
A Imedmart.com customer review by GetHuman user ~Unserved from November 14th, 2017
Background on ~Unserved's case
GetHuman: ~Unserved - can you tell our other Imedmart.com customers when your case took place?
~Unserved: Yes I can. It was afternoon, on November 4th.
GetHuman: Did you reach out to Imedmart.com, and if so, how?
GetHuman: And which of these common Imedmart.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Unserved a list of common Imedmart.com problems)
~Unserved: "Warranty claim" was why I was trying to contact.
~Unserved's review of Imedmart.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Imedmart.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Unserved: In my experience, there is no customer service at all. The number connects you to a voice-bot that tells you that you are *nd in line, then next, then another voice tells you because you waited so long, they are hanging up on you. I tried * times -- same result.
GetHuman: Let's quantify your experience contacting Imedmart.com. On a scale of 1 to 5, how easy is it go get help on a Imedmart.com problem?
~Unserved: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Unserved: I'd give them a one out of five on communication.
GetHuman: And what about Imedmart.com's ability to quickly and effectively address your problem?
~Unserved: For that I would say four out of five.
GetHuman: And finally- any advice for other Imedmart.com customers?
~Unserved: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Imedmart.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Unserved taken from his Imedmart.com customer service problem that occurred on November 4th, 2017.