In-N-Out Burger: Yesterday, around *:** pm I was with my little...
A In-N-Out Burger customer review by GetHuman user GetHuman-141449 from November 14th, 2017
Background on GetHuman-141449's case
GetHuman: GetHuman-141449 - can you tell our other In-N-Out Burger customers when your case took place?
GetHuman-141449: Yes. It was late at night, on November 8th.
GetHuman: Did you reach out to In-N-Out Burger, and if so, how?
GetHuman: And which of these common In-N-Out Burger customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-141449 a list of common In-N-Out Burger problems)
GetHuman-141449: "Complaint" was why I was trying to call.
GetHuman-141449's review of In-N-Out Burger customer service
GetHuman: So how would you sum up your experience for GetHuman's In-N-Out Burger customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-141449: Yesterday, around *:** pm I was with my little daughter at In and Out Rancho Cucamonga drive thought. The line was very slow, but we had all the patience to wait more than ** minutes. When we finally reach the window, the blonde lady that dispatched us was really rude. First, as I was watching what they were doing inside, she was staring me for a long time as saying "what are you watching?". Then, when I was checking my order, she said "can you go?". Unbelievable, I checked the order cause many times you made mistakes with the order, and I had all the right to check it if I waited on line for the other people. She continued staring us until we left. I don't know if she would behaved like that if we looked like American people as her. You know, it just take one minute to lost a customer...
GetHuman: Let's quantify your experience contacting In-N-Out Burger. On a scale of 1 to 5, how easy is it go get help on a In-N-Out Burger problem?
GetHuman-141449: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-141449: I'd give them a five out of five on communication.
GetHuman: And what about In-N-Out Burger's ability to quickly and effectively address your problem?
GetHuman-141449: For that I would say three out of five.
GetHuman: And finally- any advice for other In-N-Out Burger customers?
GetHuman-141449: Call them early in the day or late. Don't forget any personal or account information you might need for In-N-Out Burger to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-141449 taken from his In-N-Out Burger customer service problem that occurred on November 8th, 2017.