Indiana Michigan Power Co: Explained problem about online password retriev...

A Indiana Michigan Power Co customer review by GetHuman user ~trckrbc from November 18th, 2017

Background on ~trckrbc's case

GetHuman: ~trckrbc - can you tell our other Indiana Michigan Power Co customers when your case took place?
~trckrbc: Yeah. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Indiana Michigan Power Co, and if so, how?
~trckrbc: I used the 800-311-4634 number I found for on the GetHuman Indiana Michigan Power Co customer phone number page I was on: Indiana Michigan Power Co Customer Service Phone Number
GetHuman: And which of these common Indiana Michigan Power Co customer issues best describes the reason you wanted to talk to them?
(Shows ~trckrbc a list of common Indiana Michigan Power Co problems)
~trckrbc: "Complaint" was why I was trying to call.

~trckrbc's review of Indiana Michigan Power Co customer service

GetHuman: So how would you sum up your experience for GetHuman's Indiana Michigan Power Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~trckrbc: Explained problem about online password retrieving and was told to do what I had already exolained to her I had done. She said "do it again" very poor attitude!!
GetHuman: Let's quantify your experience contacting Indiana Michigan Power Co. On a scale of 1 to 5, how easy is it go get help on a Indiana Michigan Power Co problem?
~trckrbc: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~trckrbc: I'd give them a three out of five on communication.
GetHuman: And what about Indiana Michigan Power Co's ability to quickly and effectively address your problem?
~trckrbc: For that I would say four out of five.
GetHuman: And finally- any advice for other Indiana Michigan Power Co customers?
~trckrbc: Call them early in the day or late. Don't forget any personal or account information you might need for Indiana Michigan Power Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~trckrbc taken from his Indiana Michigan Power Co customer service problem that occurred on November 14th, 2017.

Indiana Michigan Power Co

2.50 of 5 stars | 11 reviews

~trckrbc's Indiana Michigan Power Co Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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