Indianapolis Power & Light Co: Everytime it even starts to look like rain, it...
A Indianapolis Power & Light Co customer review by GetHuman user ~Charlie from November 5th, 2017
Background on ~Charlie's case
GetHuman: ~Charlie - can you tell our other Indianapolis Power & Light Co customers when your case took place?
~Charlie: Yeah. It was late at night, on October 27th.
GetHuman: Did you reach out to Indianapolis Power & Light Co, and if so, how?
GetHuman: And which of these common Indianapolis Power & Light Co customer issues best describes the reason you wanted to talk to them?
(Shows ~Charlie a list of common Indianapolis Power & Light Co problems)
~Charlie: "Meter reading" was why I was trying to call.
~Charlie's review of Indianapolis Power & Light Co customer service
GetHuman: So how would you sum up your experience for GetHuman's Indianapolis Power & Light Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Charlie: Everytime it even starts to look like rain, it rains, or just during the day for no reason my house loses power. I am sick of it and this company. They have no idea how to run a power company and provide stable power. There is no excuse for this terrible service
GetHuman: Let's quantify your experience contacting Indianapolis Power & Light Co. On a scale of 1 to 5, how easy is it go get help on a Indianapolis Power & Light Co problem?
~Charlie: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Charlie: I'd give them a four out of five on communication.
GetHuman: And what about Indianapolis Power & Light Co's ability to quickly and effectively address your problem?
~Charlie: For that I would say three out of five.
GetHuman: And finally- any advice for other Indianapolis Power & Light Co customers?
~Charlie: Call them early in the day or late. Don't forget any personal or account information you might need for Indianapolis Power & Light Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Charlie taken from his Indianapolis Power & Light Co customer service problem that occurred on October 27th, 2017.