Indianapolis Star: Cindy Woods provided excellent service and prof...
A Indianapolis Star customer review by GetHuman user ~Trina Avery from November 20th, 2017
Background on ~Trina Avery's case
GetHuman: ~Trina Avery - can you tell our other Indianapolis Star customers when your case took place?
~Trina Avery: Yup. It was afternoon, on November 15th.
GetHuman: Did you reach out to Indianapolis Star, and if so, how?
GetHuman: And which of these common Indianapolis Star customer issues best describes the reason you wanted to talk to them?
(Shows ~Trina Avery a list of common Indianapolis Star problems)
~Trina Avery: "Delivery problem" was why I was trying to call.
~Trina Avery's review of Indianapolis Star customer service
GetHuman: So how would you sum up your experience for GetHuman's Indianapolis Star customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Trina Avery: Cindy Woods provided excellent service and professionalism. We were not able to solve the digital problem however, Cindy passed the information on to an ID person.
GetHuman: Let's quantify your experience contacting Indianapolis Star. On a scale of 1 to 5, how easy is it go get help on a Indianapolis Star problem?
~Trina Avery: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Trina Avery: I'd give them a three out of five on communication.
GetHuman: And what about Indianapolis Star's ability to quickly and effectively address your problem?
~Trina Avery: For that I would say two out of five.
GetHuman: And finally- any advice for other Indianapolis Star customers?
~Trina Avery: Call them early in the day or late. Don't forget any personal or account information you might need for Indianapolis Star to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Trina Avery taken from his Indianapolis Star customer service problem that occurred on November 15th, 2017.