Indianapolis Star: paper not here at *:*** paper late on other day...
A Indianapolis Star customer review by GetHuman user ~springbyu from November 28th, 2017
Background on ~springbyu's case
GetHuman: ~springbyu - can you tell our other Indianapolis Star customers when your case took place?
~springbyu: Yes I can. It was morning, on November 21st.
GetHuman: Did you reach out to Indianapolis Star, and if so, how?
GetHuman: And which of these common Indianapolis Star customer issues best describes the reason you wanted to talk to them?
(Shows ~springbyu a list of common Indianapolis Star problems)
~springbyu: "Lower my bill" was why I was trying to call.
~springbyu's review of Indianapolis Star customer service
GetHuman: So how would you sum up your experience for GetHuman's Indianapolis Star customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~springbyu: paper not here at *:*** paper late on other days. So sad* option was credit or get paper tomorrow. Lady is **, she wants her paper that day. not happy also waited on hold listening to music to only get the busy signal. called back * times before talked to a person
GetHuman: Let's quantify your experience contacting Indianapolis Star. On a scale of 1 to 5, how easy is it go get help on a Indianapolis Star problem?
~springbyu: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~springbyu: I'd give them a one out of five on communication.
GetHuman: And what about Indianapolis Star's ability to quickly and effectively address your problem?
~springbyu: For that I would say three out of five.
GetHuman: And finally- any advice for other Indianapolis Star customers?
~springbyu: Call them early in the day or late. Don't forget any personal or account information you might need for Indianapolis Star to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~springbyu taken from his Indianapolis Star customer service problem that occurred on November 21st, 2017.