Indianapolis Star: AS BIG AS A COMPANY AND THE ** STORIES YOU HAND...
A Indianapolis Star customer review by GetHuman user ~NICKEL from November 28th, 2017
Background on ~NICKEL's case
GetHuman: ~NICKEL - can you tell our other Indianapolis Star customers when your case took place?
~NICKEL: Yes I can. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Indianapolis Star, and if so, how?
GetHuman: And which of these common Indianapolis Star customer issues best describes the reason you wanted to talk to them?
(Shows ~NICKEL a list of common Indianapolis Star problems)
~NICKEL: "Complaint" was why I was trying to call.
~NICKEL's review of Indianapolis Star customer service
GetHuman: So how would you sum up your experience for GetHuman's Indianapolis Star customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~NICKEL: AS BIG AS A COMPANY AND THE ** STORIES YOU HANDLE YOU NEED TO GET IT TOGETHER WITH YOUR DELIVERY AND CUSTOMER SERVICE. I HAD TO CALL * TIMES JUST TO GET A REFUND AND PROB ABOUT * TIMES DIDN'T GET MY PAPER. I FINALLY RECVD MY REFUND AND NO PAPER. FOR ALL MY TROUBLES I WAS TO GET PAPER FREE FOR **** MONTHS. I WOULDN'T ADVISE ANYONE TO SUBSCRIBE TO THE INDIANAPOLIS STAR.
GetHuman: Let's quantify your experience contacting Indianapolis Star. On a scale of 1 to 5, how easy is it go get help on a Indianapolis Star problem?
~NICKEL: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~NICKEL: I'd give them a five out of five on communication.
GetHuman: And what about Indianapolis Star's ability to quickly and effectively address your problem?
~NICKEL: For that I would say two out of five.
GetHuman: And finally- any advice for other Indianapolis Star customers?
~NICKEL: Call them early in the day or late. Don't forget any personal or account information you might need for Indianapolis Star to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~NICKEL taken from his Indianapolis Star customer service problem that occurred on November 19th, 2017.