Indianapolis Star: Requested automated system to deliver missing p...
A Indianapolis Star customer review by GetHuman user GetHuman-337881 from November 19th, 2017
Background on GetHuman-337881's case
GetHuman: GetHuman-337881 - can you tell our other Indianapolis Star customers when your case took place?
GetHuman-337881: Sure. It was afternoon, on November 13th.
GetHuman: Did you reach out to Indianapolis Star, and if so, how?
GetHuman: And which of these common Indianapolis Star customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-337881 a list of common Indianapolis Star problems)
GetHuman-337881: "Complaint" was why I was trying to call.
GetHuman-337881's review of Indianapolis Star customer service
GetHuman: So how would you sum up your experience for GetHuman's Indianapolis Star customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-337881: Requested automated system to deliver missing paper the next day. It never came. Tip: if you want to speak with a live person, then answer "no" * times....
GetHuman: Let's quantify your experience contacting Indianapolis Star. On a scale of 1 to 5, how easy is it go get help on a Indianapolis Star problem?
GetHuman-337881: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-337881: I'd give them a five out of five on communication.
GetHuman: And what about Indianapolis Star's ability to quickly and effectively address your problem?
GetHuman-337881: For that I would say two out of five.
GetHuman: And finally- any advice for other Indianapolis Star customers?
GetHuman-337881: Call them early in the day or late. Don't forget any personal or account information you might need for Indianapolis Star to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-337881 taken from his Indianapolis Star customer service problem that occurred on November 13th, 2017.