Intuit: Very helpful, but they had to transfer me to th...
A Intuit customer review by GetHuman user ~Danny Walnuts from November 21st, 2017
Background on ~Danny Walnuts's case
GetHuman: ~Danny Walnuts - can you tell our other Intuit customers when your case took place?
~Danny Walnuts: Yup. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Intuit, and if so, how?
GetHuman: And which of these common Intuit customer issues best describes the reason you wanted to talk to them?
(Shows ~Danny Walnuts a list of common Intuit problems)
~Danny Walnuts: "Account Access" was why I was trying to call.
~Danny Walnuts's review of Intuit customer service
GetHuman: So how would you sum up your experience for GetHuman's Intuit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Danny Walnuts: Very helpful, but they had to transfer me to the right department and I had to wait another ** minutes to speak to the right person.
GetHuman: Let's quantify your experience contacting Intuit. On a scale of 1 to 5, how easy is it go get help on a Intuit problem?
~Danny Walnuts: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Danny Walnuts: I'd give them a two out of five on communication.
GetHuman: And what about Intuit's ability to quickly and effectively address your problem?
~Danny Walnuts: For that I would say five out of five.
GetHuman: And finally- any advice for other Intuit customers?
~Danny Walnuts: Call them early in the day or late. Don't forget any personal or account information you might need for Intuit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Danny Walnuts taken from his Intuit customer service problem that occurred on November 20th, 2017.