IOmega does not phone numbers readily available...
A Iomega customer review by GetHuman user ~Customer from November 9th, 2017
Background on ~Customer's case
GetHuman: ~Customer - can you tell our other Iomega customers when your case took place?
~Customer: Yup. It was middle of the night, on November 2nd.
GetHuman: Did you reach out to Iomega, and if so, how?
GetHuman: And which of these common Iomega customer issues best describes the reason you wanted to talk to them?
(Shows ~Customer a list of common Iomega problems)
~Customer: "Returns" was why I was trying to call.
~Customer's review of Iomega customer service
GetHuman: So how would you sum up your experience for GetHuman's Iomega customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Customer: IOmega does not phone numbers readily available on their website so you have to dig and dig and dig to find a number that tell you if you want Tech Support you have to pay them $** to talk to someone. They only to chat which for most of us that work we don't need to have our hands tied typing to someone! In addition once you get a phone number by the chat person if you are a frustrated customer the customer representative other the phone will answer your questions in a rude fashion. I WILL NEVER BY AN IOMEGA DRIVE OR STORAGE UNIT AND FURTHERMORE THEY HAVE PROVEN NOT TO BE A CUSTOMER FRIENDLY COMPANY. TO ALL BE AWARE OF IOMEGA.
GetHuman: Let's quantify your experience contacting Iomega. On a scale of 1 to 5, how easy is it go get help on a Iomega problem?
~Customer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Customer: I'd give them a five out of five on communication.
GetHuman: And what about Iomega's ability to quickly and effectively address your problem?
~Customer: For that I would say three out of five.
GetHuman: And finally- any advice for other Iomega customers?
~Customer: Call them early in the day or late. Don't forget any personal or account information you might need for Iomega to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Customer taken from his Iomega customer service problem that occurred on November 2nd, 2017.