Isave.com: Customer support is worse than horrible - it's...
A Isave.com customer review by GetHuman user GetHuman-380335 from November 11th, 2017
Background on GetHuman-380335's case
GetHuman: GetHuman-380335 - can you tell our other Isave.com customers when your case took place?
GetHuman-380335: Yes I can. It was middle of the night, on November 4th.
GetHuman: Did you reach out to Isave.com, and if so, how?
GetHuman: And which of these common Isave.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-380335 a list of common Isave.com problems)
GetHuman-380335: "Make a purchase" was why I was trying to call.
GetHuman-380335's review of Isave.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Isave.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-380335: Customer support is worse than horrible - it's nonexistent. The do not answer their phone, do not return messages left for them, and their amazon.com page is nothing but a script error. On the other hand, their prices are good. Caveat emptor.
GetHuman: Let's quantify your experience contacting Isave.com. On a scale of 1 to 5, how easy is it go get help on a Isave.com problem?
GetHuman-380335: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-380335: I'd give them a one out of five on communication.
GetHuman: And what about Isave.com's ability to quickly and effectively address your problem?
GetHuman-380335: For that I would say three out of five.
GetHuman: And finally- any advice for other Isave.com customers?
GetHuman-380335: Call them early in the day or late. Don't forget any personal or account information you might need for Isave.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-380335 taken from his Isave.com customer service problem that occurred on November 4th, 2017.