Jersey Central Power & Light (JCP&L): absolutle **** up this company !!!! - i just ca...
A Jersey Central Power & Light (JCP&L) customer review by GetHuman user ~DANYEL from November 13th, 2017
Background on ~DANYEL's case
GetHuman: ~DANYEL - can you tell our other Jersey Central Power & Light (JCP&L) customers when your case took place?
~DANYEL: Yup. It was afternoon, on November 3rd.
GetHuman: Did you reach out to Jersey Central Power & Light (JCP&L), and if so, how?
GetHuman: And which of these common Jersey Central Power & Light (JCP&L) customer issues best describes the reason you wanted to talk to them?
(Shows ~DANYEL a list of common Jersey Central Power & Light (JCP&L) problems)
~DANYEL: "Setup service" was why I was trying to call.
~DANYEL's review of Jersey Central Power & Light (JCP&L) customer service
GetHuman: So how would you sum up your experience for GetHuman's Jersey Central Power & Light (JCP&L) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DANYEL: absolutle **** up this company !!!! - i just called and he said no power until SUNDAY ?!!! so that'd be ** days i went without power, or water. my animals, and my wellbeing along with other tenants is at stake, with a down telephone pole and wires hanging in the driveway. this company is incompatnant and complete waste of ******* time !!!! i will be making complaints everyday until my power is restored, and then i will break my lease to get the **** out of this ******** because Clinton Road is the LAST to be serviced?! and what if there was a infant or someone sick in thehome ?!! ********, COMPLETE AND UTTER ******** !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! STOP WORRYING ABOUT THE ******** TRFFIC LIGHTS THAT A COP IS DIRECTING ANYWAY AND WORRY ABOUT THE PEOPLE WITHOUT POWER WHO ARE FREEZING IN THEIR HOMES !!!!!!!
GetHuman: Let's quantify your experience contacting Jersey Central Power & Light (JCP&L). On a scale of 1 to 5, how easy is it go get help on a Jersey Central Power & Light (JCP&L) problem?
~DANYEL: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DANYEL: I'd give them a three out of five on communication.
GetHuman: And what about Jersey Central Power & Light (JCP&L)'s ability to quickly and effectively address your problem?
~DANYEL: For that I would say two out of five.
GetHuman: And finally- any advice for other Jersey Central Power & Light (JCP&L) customers?
~DANYEL: Call them early in the day or late. Don't forget any personal or account information you might need for Jersey Central Power & Light (JCP&L) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~DANYEL taken from his Jersey Central Power & Light (JCP&L) customer service problem that occurred on November 3rd, 2017.