Job Center Plus: unemployed client and i am phoneing a **** num...

A Job Center Plus customer review by GetHuman user ~loulabellchat from November 4th, 2017

Background on ~loulabellchat's case

GetHuman: ~loulabellchat - can you tell our other Job Center Plus customers when your case took place?
~loulabellchat: Yeah. It was morning, on October 27th.
GetHuman: Did you reach out to Job Center Plus, and if so, how?
~loulabellchat: I used the 0845 604 3719 number I found for on the GetHuman Job Center Plus customer phone number page I was on: Job Center Plus Customer Service Phone Number
GetHuman: And which of these common Job Center Plus customer issues best describes the reason you wanted to talk to them?
(Shows ~loulabellchat a list of common Job Center Plus problems)
~loulabellchat: "Claims" was why I was trying to call.

~loulabellchat's review of Job Center Plus customer service

GetHuman: So how would you sum up your experience for GetHuman's Job Center Plus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~loulabellchat: unemployed client and i am phoneing a **** number and being charged to be told that my call can not be taken , very very poor service , this is also the third number i have now used
GetHuman: Let's quantify your experience contacting Job Center Plus. On a scale of 1 to 5, how easy is it go get help on a Job Center Plus problem?
~loulabellchat: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~loulabellchat: I'd give them a four out of five on communication.
GetHuman: And what about Job Center Plus's ability to quickly and effectively address your problem?
~loulabellchat: For that I would say one out of five.
GetHuman: And finally- any advice for other Job Center Plus customers?
~loulabellchat: Call them early in the day or late. Don't forget any personal or account information you might need for Job Center Plus to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~loulabellchat taken from his Job Center Plus customer service problem that occurred on October 27th, 2017.

Job Center Plus

1.71 of 5 stars | 4 reviews

~loulabellchat's Job Center Plus Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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