John Deere: What good does it do to contact when this comp...
A John Deere customer review by GetHuman user GetHuman-255285 from November 15th, 2017
Background on GetHuman-255285's case
GetHuman: GetHuman-255285 - can you tell our other John Deere customers when your case took place?
GetHuman-255285: Yes I can. It was evening, on November 12th.
GetHuman: Did you reach out to John Deere, and if so, how?
GetHuman: And which of these common John Deere customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-255285 a list of common John Deere problems)
GetHuman-255285: "Where to buy" was why I was trying to call.
GetHuman-255285's review of John Deere customer service
GetHuman: So how would you sum up your experience for GetHuman's John Deere customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-255285: What good does it do to contact when this company really could care less a about there customers sad that At one time they were the best. Have a LA *** with *** hours hydro transmission gone. Complaints on these are so common. and other models as well. But.no recall on mine go figure. Have * tractors now this *** is junk and this company knows it. No help what so ever just have it rebuilt by your dealership. Not going to happen and no factory reps Really cub cadet will appreciate the business and in the end run like a Deere will be a forgotten slogan
GetHuman: Let's quantify your experience contacting John Deere. On a scale of 1 to 5, how easy is it go get help on a John Deere problem?
GetHuman-255285: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-255285: I'd give them a five out of five on communication.
GetHuman: And what about John Deere's ability to quickly and effectively address your problem?
GetHuman-255285: For that I would say three out of five.
GetHuman: And finally- any advice for other John Deere customers?
GetHuman-255285: Call them early in the day or late. Don't forget any personal or account information you might need for John Deere to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-255285 taken from his John Deere customer service problem that occurred on November 12th, 2017.