KFC: They gave me the wrong chicken! the meat under...
A KFC customer review by GetHuman user ~Melody Chambers from November 18th, 2017
Background on ~Melody Chambers's case
GetHuman: ~Melody Chambers - can you tell our other KFC customers when your case took place?
~Melody Chambers: Yes I can. It was late at night, on November 12th.
GetHuman: Did you reach out to KFC, and if so, how?
GetHuman: And which of these common KFC customer issues best describes the reason you wanted to talk to them?
(Shows ~Melody Chambers a list of common KFC problems)
~Melody Chambers: "Problem With an Order" was why I was trying to call.
~Melody Chambers's review of KFC customer service
GetHuman: So how would you sum up your experience for GetHuman's KFC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Melody Chambers: They gave me the wrong chicken! the meat under the batter was tuff as if it had been there a while or was over cooked! I call them to complain, this was not the first time our order was wrong* Before my husbands order did not have any bread!
GetHuman: Let's quantify your experience contacting KFC. On a scale of 1 to 5, how easy is it go get help on a KFC problem?
~Melody Chambers: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Melody Chambers: I'd give them a two out of five on communication.
GetHuman: And what about KFC's ability to quickly and effectively address your problem?
~Melody Chambers: For that I would say five out of five.
GetHuman: And finally- any advice for other KFC customers?
~Melody Chambers: Call them early in the day or late. Don't forget any personal or account information you might need for KFC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Melody Chambers taken from his KFC customer service problem that occurred on November 12th, 2017.