KFC: To whom it may concern,*I recently visited your...
A KFC customer review by GetHuman user GetHuman-135035 from November 16th, 2017
Background on GetHuman-135035's case
GetHuman: GetHuman-135035 - can you tell our other KFC customers when your case took place?
GetHuman-135035: Yes I can. It was middle of the night, on November 7th.
GetHuman: Did you reach out to KFC, and if so, how?
GetHuman: And which of these common KFC customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-135035 a list of common KFC problems)
GetHuman-135035: "Problem With an Order" was why I was trying to call.
GetHuman-135035's review of KFC customer service
GetHuman: So how would you sum up your experience for GetHuman's KFC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-135035: To whom it may concern,*I recently visited your store @ **** Nesconset Hwy.*East Setauket, N.Y.*The service was good, but the food was deplorable*The chicken was cold and Soaked in Grease so much so it was running off the meat, the biscuit was very hard and cold like it was left-over from the night before. When trying to eat the leg from my * piece meal (by the way I ordered dark meat note the breast in photos) I came across a hair in my mouth note *st pic with another hair I found in the box.*Very dissatisfied.*Thomas L. Heissenbuttel*** Strathmore village drive*South Setauket N.Y. *****
GetHuman: Let's quantify your experience contacting KFC. On a scale of 1 to 5, how easy is it go get help on a KFC problem?
GetHuman-135035: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-135035: I'd give them a four out of five on communication.
GetHuman: And what about KFC's ability to quickly and effectively address your problem?
GetHuman-135035: For that I would say five out of five.
GetHuman: And finally- any advice for other KFC customers?
GetHuman-135035: Call them early in the day or late. Don't forget any personal or account information you might need for KFC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-135035 taken from his KFC customer service problem that occurred on November 7th, 2017.